Cat Toy Hemp Rope Cat Grasping Ball Vertical Wear-Resistant Anti-Dandruff Self-Hi Relieving Stuffy Grinding Claw Artifact Cat Scratch Board Toy Ball

Shipping Policy

We proudly offer free worldwide shipping via USPS or other reliable couriers! Provided your order is over $150. If your order does not reach $150, we will charge an additional $15 for shipping. Please note that it takes 1-2 days to process your order. Due to the handmade nature of our products, rest assured we will ship your order as soon as possible! Once your order is shipped, the estimated delivery time is 20-25 business days for free shipping and 15-20 business days for express shipping, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect the delivery time. We are responsible for all customs duties for each country.

For Pre-ordered or Out-of-Stock Items:

If your order contains pre-ordered or out-of-stock items, we will ship all in-stock items immediately and ship pre-ordered or out-of-stock items as soon as they are available. So if you ordered multiple items in one order and only received some of them, don't worry, you will receive the other items soon.

Track Your Order:

If you provided a mobile phone number, you will receive a confirmation email and/or SMS with a tracking ID and a link to track your package's journey.

Please allow 3-6 business days for tracking information to appear.

Wrong Address Disclaimer:

It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and dispatch times, so there is always a brief period of time to correct an incorrect shipping address. If you believe that the shipping address you provided is incorrect, please contact us immediately at support@aevumpet.com.